Can I safely remove my lash extensions at home?

Yes - our remover kit is designed for controlled, at-home use. When used as directed, it allows you to remove extensions safely without pulling or damaging your natural lashes.

Will this damage my natural lashes?

No - when used correctly, the formula works to break down the adhesive so lashes can be removed gently, without pulling, and without having to visit your lash salon.

How many uses do I get from one pen?

Each gel remover pen provides approximately 3-5 uses, depending on application.

Is it safe for sensitive eyes?

Our formula is designed to be gentle and suitable for sensitive eyes.
We recommend patching testing before first use. If you have any concerns, please contact your medical professional.

Why do I need to clean my lash extensions?

Regular cleansing helps remove oil, makeup, and buildup, which can improve retention and keep your lashes looking fresh.

Can I use this daily?

Yes - our cleanser is designed for daily use as part of your routine. If you have any concerns, please contact your medical professional before use.

When should I use the lash serum?

You can use Eyecons lash growth serum before getting extensions, or after removal to help support stronger, healthier natural lashes.

Do I need to patch test?

Yes - we recommend patch testing all products before first use. If you have any concerns, please contact your medical professional before use.

What if I experience irritation?

Discontinue use immediately and rinse thoroughly with warm water. If irritation persists, seek medical advice.

If you have any questions that aren’t answered here please reach out to us at hello@eyecon.au and we will get back to you.